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Terms & Conditions

Last Updated: January 2026

 

By booking or using services from Paul’s Luxury Auto Detailing (“we,” “our,” or “us”), you agree to the following Terms & Conditions. These terms are designed to protect both our business and our clients.

Services

Paul’s Luxury Auto Detailing provides mobile and/or on-site automotive detailing services. Services vary based on vehicle size, condition, and selected package.

Final pricing may change if the vehicle’s condition differs significantly from what was described at booking.

Appointments & Scheduling

  • Appointments are scheduled on a first-come, first-served basis

  • Arrival times may vary due to traffic, weather, or prior appointments

  • Clients must provide accurate contact information

If we are unable to access the vehicle at the scheduled time, the appointment may be considered a cancellation.

Cancellations & No-Shows

  • Cancellations or reschedules must be made at least 24 hours in advance

  • Same-day cancellations or no-shows may result in a cancellation fee

  • Repeated no-shows may result in refusal of future service

Vehicle Condition Disclosure

Clients must disclose:

  • Excessive dirt, pet hair, biohazards, mold, or strong odors

  • Mechanical or electrical issues that may affect service

We reserve the right to refuse service if a vehicle poses a health or safety risk.

Satisfaction Policy

We strive for high-quality results.
If you are not satisfied:

  • Concerns must be raised before the service is completed

  • We do not offer refunds after leaving the job site

  • We may offer a touch-up or partial resolution at our discretion

Damage Disclaimer

Paul’s Luxury Auto Detailing is not responsible for:

  • Pre-existing damage (scratches, stains, faded paint, worn leather, cracked trim)

  • Damage caused by fragile, aftermarket, or previously repaired components

  • Mechanical or electrical failures unrelated to detailing

By booking, you acknowledge your vehicle may already have wear or damage.

Personal Property

Please remove all personal belongings prior to service.
We are not responsible for lost, damaged, or missing personal items.

Weather Policy (Mobile Services)

For mobile detailing:

  • Services may be rescheduled due to rain, extreme cold, or unsafe conditions

  • We will communicate promptly to reschedule when necessary

Payments

  • Payment is due upon completion of service

  • Accepted payment methods will be communicated at booking

  • We do not store card information

Failure to submit payment may result in legal action or refusal of future services.

Right to Refuse Service

We reserve the right to refuse or discontinue service for:

  • Unsafe working conditions

  • Aggressive or inappropriate behavior

  • Misrepresentation of vehicle condition

Limitation of Liability

Our liability is limited to the cost of the service provided.
We are not liable for indirect, incidental, or consequential damages.

Changes to Terms

These Terms & Conditions may be updated at any time.
Continued use of our services constitutes acceptance of any changes.

Contact Information

Paul’s Luxury Auto Detailing
Email: Info@paulsluxuryauto.com
 

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